At Hope Filled Horizons, we provide a range of personalised services designed to meet the individual needs and goals of people living with disabilities. Our approach centres on quality, compassion, and empowerment, ensuring participants receive the highest level of care while working toward greater independence. Below is an overview of the services we provide, with each support tailored to align with NDIS plan goals and outcomes:

1. Community Access Support

We facilitate safe, engaging community participation to support social inclusion, recreation, and skill development. Our support workers assist participants in accessing local activities, events, and services to promote greater independence and social engagement. We help you connect with your community in ways that matter most to you, supporting you in pursuing hobbies, interests, and friendships.

2. Personal Care

Our personal care services provide support with daily living tasks, such as showering, dressing, grooming, and toileting. We deliver respectful, dignified assistance that meets your individual preferences, ensuring your comfort and well-being are always prioritised.

3. In-Home Care Support

Our in-home care focuses on creating a supportive and comfortable environment for participants. Whether you need help with household chores, meal preparation, or maintaining daily routines, our dedicated team is here to provide compassionate, practical assistance that fosters independence within your home.

4. Mentoring and Life Skills Support

We are dedicated to mentoring and empowering participants in developing essential life skills that promote confidence and greater independence. While we do not provide formal training under NDIS Capacity Building services, we offer practical guidance and support with tasks such as cooking, budgeting, time management, and daily planning. Through personalized mentoring, we assist participants in navigating challenges like using public transport, managing personal finances, and organizing daily routines, helping them build the skills needed for self-reliance and independence.

5. Activity-Based Transport

We offer safe, reliable transport services for participants, allowing you to get to and from community activities, appointments, and events. Our support workers accompany you to ensure you feel comfortable and supported throughout your journey. Transport costs aligned with NDIS pricing guide are transparent and tailored to individual needs.

6. Supportive Skill Development

Our mentoring and coaching programs are designed to empower participants to build confidence and navigate everyday challenges. While not official skill training, we provide practical guidance and encouragement in areas such as personal safety, daily routines, and general life skills. This support is offered in-home or in the community, helping participants feel more capable and self-reliant in managing their day-to-day lives.

7. Positive Behaviour Support framework

At Hope Filled Horizons, our experienced team implements a trauma-informed Positive Behaviour Support framework that prioritises safety, understanding, and empathy and utilizes strengths-based strategies and positive reinforcement to help participants develop healthier responses and build resilience. While our team has considerable experience in behaviour support, we recommend that participants requiring specialised PBS services consult with certified PBS practitioners to ensure comprehensive care tailored to their specific needs.

8. Improved Daily Living

We provide practical, hands-on assistance to help participants with daily tasks and develop essential life skills such as cooking, budgeting, time management, and personal organization. Our team also supports effective communication, relationship-building, and conflict-resolution skills to promote self-sufficiency. While we do not offer formal therapy or regulated capacity-building services, we focus on guiding and mentoring participants to achieve greater independence and quality of life.

Personal Care Assistance

• Assistance with personal hygiene tasks along with support for movement and transportation to enhance comfort and promote physical independence.

Health and Wellness Support

• Offering health and fitness support to maintain physical health and mobility, as well as access to fundamental self-regulation and stress management techniques, and wellness strategies to promote emotional well-being.

Life skill development

• Providing instruction in essential life skills such as cooking, budgeting, time management, and personal organization, along with support for developing effective communication, relationship-building, and conflict-resolution skills to promote self-sufficiency.

Community Participation

• Our community participation services facilitate engagement in hobbies, sports, and social events to enhance social connections and personal fulfilment while providing reliable transportation to appointments, community events, and essential outings to ensure active participation in daily life.

Household Management

• Assistance with cleaning, laundry, and maintaining a safe and organized living environment, along with help in planning and preparing nutritious meals tailored to individual dietary needs and preferences