Practical disability support, built on consistency and trust.
One-to-one support at home and in the community. Supporting Ipswich, Brisbane, Gold Coast and surrounding communities.
We discuss fit, scope and costs before we commit, then we do what we agreed.
Who we support
Children and young people, adults and older people, assessed individually.
What we do
One-to-one everyday support: community, personal care, home, daily skills, transport.
Where
Ipswich, Brisbane, Gold Coast and surrounding communities; availability assessed individually. Which suburbs do you visit?
Funding
NDIS plan-managed and self-managed, and private clients. Does my funding qualify?
What we can help with
Everyday, hands-on support shaped around the person. Each one is explained in plain words on the Services page, with what’s included and what isn’t.
What you can expect
We won’t promise everything. We’ll be clear about what we can offer, agree on what matters and take our commitments seriously.
Integrity
We discuss fit, scope, costs and availability before we commit to anything, and then we do what we agreed to do.
Consistency and predictability
Clear routines, reasonable continuity, proper handovers, prompt updates and dependable communication. We can’t promise there will never be a change; we can promise you’ll hear about it early.
Collaboration
With your agreement we work alongside the family members, coordinators, clinicians and providers you trust, so communication is clear and supports work together.
How it works
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Get in touch
Call, text or send the short form. Enquiring for someone else is fine.
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We talk it through
Goals, routines, funding, location, and whether it’s something we can do well right now.
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We agree, then we start
Supports, times and charges go into a written agreement first. If it isn’t a fit, we’ll say so.
A note from Jethro
A company you can hold to account.
I started Hope Filled Horizons after years in community services: youth work, child and family practice, managing therapeutic care homes and leading support-worker teams. Today I deliver the support myself; as we grow, I’m responsible for how the company treats you and who it brings on. If something isn’t right, you can tell me directly.
Jethro Geier, founder and director
We’re building Hope Filled Horizons carefully. We want to grow, but only in a way that protects the quality, consistency and trust people should be able to expect from their support. That means being straightforward about availability, and taking the time to find the right people rather than filling every position for the sake of growth.
How support can be funded
- NDIS, plan-managed Accepted
Your plan manager pays the invoices. Eligible supports only. - NDIS, self-managed Accepted
You or your nominee manage the funding and pay directly. - Private, paying directly Accepted
No NDIS plan needed. Same rates, same written agreement.
NDIA-managed (agency-managed) NDIS funding needs a registered provider, which Hope Filled Horizons isn’t at present. If your plan is NDIA-managed, ask your planner or support coordinator about options.
Where we work
Supporting Ipswich, Brisbane, Gold Coast and surrounding communities.
- Ipswich
- Brisbane
- Gold Coast
- Surrounding communities
We don’t guarantee every suburb and we don’t publish a travel radius. Tell us your suburb and what you need, and we’ll give you a straight answer about whether it can work.
Questions people ask
Is Hope Filled Horizons a registered NDIS provider?
Not currently. For eligible supports, you can use plan-managed or self-managed NDIS funding, or pay privately. NDIA-managed (agency-managed) funding requires a registered provider. Our founder holds an NDIS Worker Screening clearance, which is a check on him as a worker, separate from business registration.
Who do you support?
Children and adolescents, adults and older people, depending on the support needed. We don’t assume every need or every age fits; each enquiry is looked at individually, including capacity, scheduling, safeguarding checks and whether we’re the right people for the role.
Who will actually turn up?
Right now, our founder Jethro delivers the support himself. As the company grows, any worker we engage goes through the same checks and is introduced to you before support starts. We aim for the same familiar faces and tell you early if something has to change.
What do you charge?
NDIS-funded supports are charged in accordance with the current NDIS Pricing Arrangements and Price Limits, where applicable. Private supports are quoted individually. We don’t charge for our travel to you; transport with you in the vehicle is $0.99 per kilometre plus the agreed support time. All applicable rates and any additional charges are confirmed in writing before services commence.
Can a support coordinator or family member enquire for me?
Yes. Parents, carers, nominees, support coordinators and plan managers get in touch on someone’s behalf all the time. Just say who you are and who the support would be for.
What don’t you do?
Therapy, specialist behaviour support, regulated restrictive practices, supports that need a registered provider, and 24-hour or emergency support. If that’s what you need, we’ll say so and point you towards the right people.
Three easy ways to reach us.
Search for an answer, send a short enquiry, or ask us to call you back. We’re often with clients during the day, so leaving a request is the normal way to reach us.
Limited openings are currently available. Each enquiry is assessed on support needs, scheduling and location.
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Search an answer
Services, funding, prices, where we travel, availability.
Search the site -
Send an enquiry
A short form: name, how to reach you, suburb, what you’re after.
Start an enquiry -
Request a callback
Leave your number and we’ll call when we’re free.
Ask us to call you
Please don’t include diagnoses, NDIS numbers or medical records in a first message.